Returns & Exchanges
At 3DM Lifestyle, we strive for the perfect fit; however, if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn footwear. Please ensure all items are returned in their original packaging to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn shoes in their original box and secure them inside a shipping mailer to prevent damage during transit.
- 3.Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality compliance, your refund or exchange will be processed within 5-7 business days.